Privacy Policy

1. Scope of This Policy

This Policy applies to:

• Visitors to our website
• Property owners (landlords)
• Tenants and shortlet guests
• Clients using property sourcing services
• Business partners and service providers

2. Information We Collect

We may collect and process the following categories of personal data:

3. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our services
• To facilitate bookings, rentals, and property sourcing
• To verify user identity and prevent fraud
• To process payments, commissions, and financial transactions
• To communicate with users and provide customer support
• To improve our platform, services, and user experience
• To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data in accordance with applicable laws, including the Nigeria Data Protection Regulation (NDPR), based on:

• Contractual necessity – to deliver requested services
• Legitimate business interests – to operate and improve our platform
• Legal obligations – to comply with regulatory requirements

5. Data Sharing & Disclosure

We may share your data only where necessary and appropriate:

• With landlords, tenants, or clients to complete transactions
• With payment processors, IT providers, and service partners
• With legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide active services
• Maintain financial and transaction records
• Comply with legal, tax, and regulatory obligations

When data is no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data from unauthorized access, loss, misuse, or alteration.

However, you acknowledge that no online platform or data transmission system can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (where legally permissible)
• Withdraw consent where processing is based on consent

Requests may be made through the contact details provided below.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze user behavior, and enhance user experience. You may control or disable cookies through your browser settings; however, some features of the platform may be affected.

10. Pre-Launch / Limited Functionality Notice

Certain features of our platform may be in a pre-launch or testing phase.

During this period:

• Some services may be limited or unavailable
• Data collected may be used to improve system performance and functionality

We reserve the right to modify, restrict, or suspend features prior to full operational launch.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties or the content/security of external platforms. Users are advised to review third-party privacy policies independently.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Where significant changes are made, we will notify users via email or platform notification. Continued use of our services after updates constitutes acceptance of the revised policy.